Frequently Asked Questions

Everything you need to know about shopping with Maika.

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping times vary by location but usually range between 7-14 business days.

How do I return or exchange an item?

Maika offers a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached. You can initiate a return or exchange through our online portal using your order number.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite garments at home to ensure a perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainably sourced?

At Maika, we prioritize ethical production. Many of our collections utilize organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint.

Can I track my order once it has shipped?

Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.